Launching a new Health IT program can be difficult at any time, but it helps when there is user interest in making a certain initiative work. Practices that are unsure whether or not to commit to a video conferencing system, for example, should consider the results of a survey conducted by American Well through Harris Poll.
These results show that video support is a major concern for patients, and is preferred by most of the more than 2,000 that were surveyed (64 percent of the total) who said they were willing to take part in a telehealth remote video consultation.
The source also examined the different reasons that these patients were interested in remote health, with some of the commonly cited advantages being convenience and shorter wait time. Compared to this, the 36 percent that were not willing to take part in a remote video consultation were confused about the technology and unsure how they could verify the authenticity of the doctor "on the other side."
When it comes to the reasons that patients would use these video conferences in the first place, the number one use was prescription refills. Other possible uses were for obtaining birth control and antibiotics.
"Consumers often dislike going into the doctor's office for regular medication refills, and they can't always wait for an opening in their doctor's schedule," the report reads. "Video visits present a winning option for both patients and providers, as the patient can get what they need, and the doctor can get paid."
To meet this concern and make a practice's video consulting efforts more seamless, providers should work with the long term care consultant that will help them integrate new technologies, especially since these have relevance for older and infirm patients.