From the beginning, providers have voiced concerns about EHR's increased demands on their time, and their potential negative impact on the patient-physician relationship, as many providers are now spending more time entering data during patient visits.
The technology has caused enough challenges to warrant the American Academy of Family Physicians and other notable medical groups to pen a public letter concerning many EHR solutions inability to meet their workflow needs to Dr. Karen DeSalvo, director of the Office of the National Coordinator for Health Information Technology (ONC).
Chief complaints centered around the Meaningful Use program and a lack of interoperability between systems.
"Unfortunately, we believe the meaningful use (MU) certification requirements are contributing to EHR system problems, and we are worried about the downstream effects on patient safety," the letter read. They asked the ONC the reconsider the composition of its certification program to be more inclusive of patient safety and interoperability needs.
The letter also pointed out that current Meaningful Use standards lack a "consistent implementation guidance" which has led to poor interoperability between disparate systems. The medical groups argued that this oversight has actually caused their costs to increase, rather than be effectively mitigated.
Retaining healthcare consulting services can help care facilities and practices of all sizes to see a greater return on investment in their EHR solutions. Experienced consultants can help providers realize additional benefits of their system, and provide the training necessary to avoid additional expensive and time-consuming challenges.